IBM SmartCloud Control Desk Online Training
IBM SCCD Online Training Course OverView
This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM SmartCloud Control Desk. Managing the lifecycle of your IT assets helps you control costs and optimize IT asset utilization. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM SmartCloud Control Desk. You learn how to track and manage physical assets from procurement to disposal. You also learn how to manage software licenses to mitigate license and regulatory compliance risks. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to create and resolve service requests, incidents, and problems. You also learn to manage a service catalog, obtain user feedback through surveys, and generate reports.
What Is IBM SCCD ?
IBM SCCD is an IT Service Management Solution.IBM SCCD provide a single solution to your multivendor, multi platform IT environments. With today's dynamic and changing IT environment, where virtualization and cloud have provided additional complexities to IT, and with the increasing access of non IT users to the organization’s systems, IT needs to provide the means for adequate IT management, while providing value.
IBM SCCD Online Training Registration Types:
Benefits Of IBM SCCD Training at VirtualNuggets
Why Attend VirtualNuggets Training ?
For detailed course content fill the training enquiry form we will get you soon with full details.
Vasundhara reviewed Jun 2013
Excellent training with many real time examples for each exercise. It is very useful course for me.
Mahesh Dadi | Feb 2012
Want to let you know that my Training class is completed today and I am so happy towards teaching . Its very well organized and explain each and every question which I asked without any hesitation.
Many Thanks for Training Team
Raghuram Chowdary | Dec 2012
Extremely satisfied with the training. Your commitment was very much appreciable. Just got a feel that 6 weeks just passed very fast :-). The way of communication was also excellent so that we did not face any major problems in any of the Sessions . Your training showed your experience and expertise in handling the courses.